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FAQ
What other fees or costs are involved?
A onetime move in fee of $10 is collected when you execute your lease. We may require a second month's rent be paid in full in order for you to receive any published discount offered on your first month's rent. Promotion and rental rates vary and may be changed with little or no notice. Current tenants are not required to pay the fee when transferring or upgrading units (or to rent additional units).
Am I required to have storage renter's insurance?
Under the terms of the lease, yes we require renters insurance. This can be purchased separately on your own, or you may purchase insurance through our office. Also providing proof of coverage from your homeowners or renters policy will satisfy this requirement.
What type of documentation do I need to provide to rent a space?
We require a government issued ID (example: Driver's License, State ID or Passport).
Is this a long term lease?
No, we rent on a month to month basis with rent due on the first.
How do i make payment?
Our office staff sends out monthly invoices to the address you provide. You can pay in person, by phone or mail a check. You can also sign up to have payments automatically withdrawn from your debit or credit card. We are currently working on payment through our website and will notify everyone once the system is available.
What forms of payment do you accept?
We accept check, cash, AMEX, WISA, Mastercard and Discover.
How do I know how much storage space I will need?
Please review the "UNITS" section of our website. You can also call our office for assistance.
Are their items that I am NOT able to store?
Liquids, explosives, flammable liquids, toxic materials, biological contaminants and perishables. No food (canned is okay), pet food, bird seed, grass seed, soil, etc. Please contact us if you have any questions regarding a specific item.
Do I need my own lock?
We provide a free disc lock at check in, but you provide your own.
How much notice needs to be given before I move out?
As a courtesy, we ask that you give 10 days written notice which we are happy to receive via email or in person. You always have until the last day of your paid through month to move out. Move out months are NOT prorated.
